FAQ
◽️How Long will my delivery take? We use Australia post for all our deliveries, we aim to post your package the next working day and australia post state on their website that once received it should be delivered within 3-5 business days, if your package still hasn’t turned up dont hesitate to contact us so we can get to the bottom of the problem hello@themulberrypig.com.
◽️What is the shelf life of The Mulberry Pig condiments? Our shelf life due to the heat processing and huge amounts of vinegar or lemon juice we love to use is fairly long, you’ll never receive a product that has less than 3 months best before and then once opened and stored in the fridge you should get another 3 months as long as you look after them. The only exception is our lemon curd which due to the eggs and butter we can’t offer such a long shelf life don’t worry though it’ll still have 3-4 weeks minimum and a week once opened and kept in the fridge, if it last that long that is!
◽️Are The Mulberry Pig condiments suitable for vegetarians/vegans? But of course! All of our condiments are vegan apart from the lemon curd that contains dairy and egg products.
◽️Are your products gluten-free? Yes they are. We wanted everyone be able to enjoy our handcrafted delights! We made the change to make all of our products Gluten-free at the beginning of 2022.
◽️How should I store the condiments after opening? Once opened our products should be stored in the fridge, make sure you use a clean spoon, handle them with care and our condiments will last you upto 3 months.
◽️Where can I buy The Mulberry Pig condiments? You can shop online, or at one of our lovely stockists around WA, or if youd like to meet us in person and have a chat, Check out the where to find us page on here to see which local markets were at.
◽️Do you offer gift packaging We think our packagings pretty lovely but I’m afraid we dont offer actual gift wrapping at this moment in time, we are working on some hamper style gifts that will include more WA/Australian artisan products to gift to that special someone some time later this year.
◽️Are there any preservatives or artificial additives in your products? HELL NO! Because we use old school preserving methods such as water bathing and use highly acidic additions such as apple cider vinegar or fresh lemon juice there really is no need, the only thing that may happen is a slight change in colour but that never hurt anyone.
◽️Are your condiments spicy or suitable for those who prefer milder flavors? Although our condiments aren’t particularly spicy there’s definitely some that should be steered clear from for the less adventurous, If this is you wed recomend you take a wide berth from our Chilli garlic sauce, sweet chilli jam, beetroot relish.
◽️Can I return or exchange a product if I'm not satisfied? Although we are more than happy to refund a damaged product (just email us with a photo and your order number) im afraid we dont offer refunds due to personal tastes.
◽️What do I do with all the packaging? Although we try to minimise packaging, it is still necessary for us to delivery your products safely and undamaged. But have no fear! Apart from the delivery label on the satchel everything else is compostable even the satchel! We’ve teamed up with the guys at heaps good to try and reduce our impact on the planet, we love this and we hope you do too!
◽️Do you have any recipe suggestions or serving recommendations? Make sure you check our Recipe section or sign up to our mailing list to be notified of new recipes and ways to use our range of products!
◽️Do you offer wholesale options for businesses? We sure do! Whether your after Retail or food service, send us an email to hello@themulberrypig.com and we'll be more than happy to help!
◽️Can I use The Mulberry Pig condiments in cooking or baking? The possibilities are endless with what you can use our products in, we like to add a spoon of smoked onion marmalade to our stews or gravies to add a lovely bit of depth or glaze a cake with our peach nectarine and lime jam, simply scrumptious!